Term and Conditions

1. Website Use and Intellectual Property

1.1 Acceptance of Terms

By accessing and using the Mikuta Store website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and any other policies referenced herein.

1.2 Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mikuta Store or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, display, or use any website content for commercial purposes without our express written permission.

1.3 User Obligations

You agree to use the website only for lawful purposes. You are prohibited from:

• Using the site in any way that could damage, disable, overburden, or impair the site.
• Attempting to gain unauthorized access to any part of the site, other accounts, or any connected network or server.
• Using any automated system, including “robots” or “spiders,” to access the site for any purpose without our prior written consent.

2. Products and Services

2.1 Product Description and Style

Mikuta Store offers a curated collection focused on timeless, versatile, and quality apparel and accessories. Our product range includes Clothing, Dresses, Knitwear, Jackets, Jeans, Jewelry, Swimwear, and seasonal collections like our SUMMER SALE. We strive to present our products as accurately as possible through photographs and descriptions. However, slight variations in color, texture, or fit may occur due to screen settings and individual perception.

2.2 Product Availability and Target Audience

Our collections are designed for discerning customers who value classic aesthetics, comfort, and understated elegance. All items are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

2.3 Non-Returnable Items (Final Sale)

To uphold hygiene, safety, and product integrity, the following items are considered final sale and cannot be returned or exchanged unless they arrive damaged or defective:

• Jewelry (for intimate wear and hygiene reasons).
• Socks (for intimate wear and hygiene reasons).
• Swimwear with the hygiene liner removed or tags detached.
• Items explicitly marked as “Final Sale” at purchase (e.g., select SUMMER SALE items).
• Any item showing signs of wear, washing, damage, or not in its original condition.

3. Orders and Payment Terms

3.1 Order Process

Placing an order constitutes an offer to purchase. We will send an order confirmation email upon receipt. Acceptance of your order and the formation of a contract occur when we send a shipment confirmation email.

3.2 Pricing and Payment

All prices are listed in US Dollars (USD). We reserve the right to correct pricing errors at any time. We accept the following secure payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is authorized at the time of order placement. Your card will be charged when the order is processed.

3.3 Shipping and Delivery

Service Area: We ship globally, excluding Asia and select remote regions.

Processing: Orders are carefully processed within 1-2 business days.

Shipping Methods:

• Standard Shipping ($12.95): Via DHL or FedEx. Estimated delivery 10-15 business days after shipment.
• Free Shipping (Orders over $50): Via EMS. Estimated delivery 15-25 business days after shipment.

Delivery times are estimates. Delays due to customs processing or carrier issues are beyond our control. The customer is responsible for any applicable customs duties or import taxes.

4. Returns, Refunds, and Exchanges

Our full Shipping & Returns Policy is integral to these Terms. Key points are summarized below.

4.1 Return Policy

Window: 15 days from the date you receive your order.

Condition: Items must be unworn, unwashed, and in original packaging with all tags attached.

Process: Initiate a return by emailing [email protected] within the 15-day window to receive a Return Authorization (RA) number.

Costs: Original shipping fees are non-refundable. Return shipping is the customer’s responsibility unless the return is due to our error or a defective item.

4.2 Refunds

Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the return. The refund timeline depends on your financial institution.

4.3 Exchanges

Exchanges are subject to availability. For the fastest service, we recommend returning the item for a refund and placing a new order.

4.4 Damaged, Defective, or Incorrect Items

Contact us at [email protected] within 48 hours of delivery with your order number and photos. We will cover return shipping and expedite a replacement or full refund.

5. Limitation of Liability

Mikuta Store, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the site or products purchased, including but not limited to loss of profits, data, or use.

Our total liability for any claim related to your order or use of the site shall not exceed the total amount you paid for the product(s) in question.

6. General Provisions

6.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law provisions.

6.2 Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes constitutes acceptance.

6.3 Severability

If any provision of these terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

6.4 Contact Information